HR Coordinator

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

ESSENTIAL JOB FUNCTIONS (TASKS, DUTIES AND RESPONSIBILITIES MOST IMPORTANT TO GET THE JOB DONE):

• Support and manage talent acquisition activities for corporate, 3PL, nearshoring, and retail roles, ensuring timely staffing and coordination with internal and external partners.
• Execute and support hiring processes through Workday, ensuring accurate data entry, document management, and compliance with internal policies.
• Prepare new hire documentation and ensure accurate filing and secure storage in both digital and physical employee files, following internal procedures and confidentiality requirements.
• Provide support to administrative HR processes across Corporate, 3PL, Nearshoring, and Retail operations, ensuring timely and accurate execution.
• Manage employee enrollments and terminations for the SGMM (Major Medical Insurance), ensuring accurate processing and documentation.
• Support and coordinate the “Jóvenes Construyendo el Futuro” program, including platform follow-up and administration of university and college internship programs.
• Manage the SIRCE platform and follow up on training programs to ensure compliance with legal and regulatory requirements.
• Participate in the creation and management of Human Resources internal communication.
• Support data analytics activities, including data collection, analysis, and reporting to support HR processes and decision-making.
• Maintain and update information on the company intranet, ensuring content accuracy and timely updates.
• Participate in process mapping activities to document and improve HR processes.
• Update and maintain commissions information, ensuring accuracy, proper documentation, and secure recordkeeping.
• Support the HR Specialist with payroll-related incidents, ensuring timely follow-up and proper documentation.
• Participate in the preparation of training sessions and provide support to the HR Specialist team.
• Assign training courses in Workday, monitor participant progress, and follow up on course completion to ensure accurate records and compliance with training requirements.
• Support the HR Specialist in Annual and Mid-Year Review processes.

EXPERIENCIE AND SKILLS:

• Strong customer or hospitality orientation, with proven ability to identify, understand, and align with internal and external client needs, ensuring effective delivery and follow-up
• Proven success working in a matrix organization and in a team-based environment, meeting and exceeding expectations
• Demonstrated ability to multitask and adapt to a constantly changing environment while maintaining a clear focus on priorities
• Strong interviewing skills
• Proficiency in administering and evaluating psychometric assessments

SECONDARY FUNCTIONS (IF APPLICABLE - ANY DUTIES NOT CONSIDERED ESSENTIAL):

• Collaborate in the implementation of Carter’s systems and projects
• Support the development, planning, and execution of corporate even
• Support the responsibilities of the HR Specialist, as needed

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (MINIMUM COMPETENCIES REQUIRED FOR THE ROLE):

• Solid experience in the Talent Acquisition process using the STAR methodology
• Proficiency in Microsoft Office programs (Word, Excel, PowerPoint).
• Intermediate oral and written communication skills in Spanish and English (B1–B2 proficiency)
• Excellent organizational skills and strong attention to detail; great ability to work as part of a team

PRIOR WORK EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in human resources or a related field preferred
• 2 to 3 years of previous experience in talent selection and hiring for companies; experience in hospitality is highly valued.

PHYSICAL DEMANDS:

• This position does not require physical labor.